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Online Shopping Nightmare: Dishonest Promos, Glitches & No Support! 😤

Let me tell you about my absolutely terrible online shopping experience, hoping it serves as a cautionary tale for others. It was infuriating. This company is dishonest; they don't honor their promos, and their site is full of glitches, making it impossible to collect an offer. There's no customer service 24 hours, no agent available, and the whole thing feels incredibly unprofessional. I felt compelled to leave a review and engage with customer service because this level of frustration and inefficiency is simply unacceptable, especially when it involves my money and time.

Customer: I am extremely upset! Your website is a mess, the promo code I used didn't apply correctly, and then I couldn't even get decent customer service. What kind of operation are you running? CS Rep: I sincerely apologize for the frustration and inconvenience you've experienced. I understand how frustrating it is when promotions don't apply and you face technical issues. Can you please provide me with your order number and the promo code you were trying to use so I can look into this for you? Customer: My order number is 12345. The promo was for a Buy One Get One Free, and your previous representative told me I had to RETURN my perfectly correct glasses and REORDER just to get the promo applied! That's ridiculous. Why can't you just credit me the difference? CS Rep: I understand completely why that would be an incredibly frustrating and inconvenient solution for you. While we sometimes have system limitations, let me check if there's an alternative. I will waive the reorder requirement and process a credit for the promotional amount directly to your original payment method. Would that be acceptable? Customer: Yes, that's what I asked for in the first place! It should have been that simple from the beginning. CS Rep: I agree, and I am truly sorry for the runaround and the time this has taken. The credit will be processed within 3-5 business days. Is there anything else I can assist you with today regarding this order?

The reason I left this review on the website is to hopefully prevent others from falling into the same trap.

From Nightmare to Dream! ✨ Mozaer.com Transforms My Online Glasses Experience

Speaking of feeling absolutely fantastic and soaking up every moment, I have to share the secret to my effortless style: these incredible New Trendy Rimless Rectangle Sunglasses. They didn't just complete my look; they elevated it, making every sunny day an opportunity to shine. If you're ready to add that perfect touch of vintage chic and superior UV400 protection to your wardrobe, you absolutely need to check them out!
My last online glasses purchase was an absolute nightmare 😤. The website was a total mess, full of glitches, and the promo code I tried to use simply wouldn't apply correctly. What made it worse was the customer service – practically non-existent! I was even told I had to return my perfectly fine glasses and reorder just to get a discount applied. It was infuriating and such a waste of my time and money 😭.

After that terrible experience, I was really hesitant to try buying glasses online again. But I desperately needed a new pair, and a friend recommended Mozaer.com, promising a much smoother process 🤔. I decided to give it one last shot, hoping for a different outcome.

And boy, am I glad I did! I completely agree with another customer who said: "Mozaer.com is the best eyeglass company for the money! Lenses are cut exactly to prescription, there's a better selection than most walk-in stores, courteous telephone operators if you have questions, and speedy delivery with a money-back guarantee on glasses. Save tons and shop at Mozaer.com!"

My experience was just as fantastic. The website was incredibly user-friendly and navigating it was a breeze, unlike my previous ordeal. The product quality is top-notch, and the customer service truly stands out – they're responsive and genuinely helpful. I was particularly impressed with their range, especially when I was browsing for reading glasses. The prices are unbeatable for the quality you get. From selecting my frames to final delivery, everything was seamless and efficient. I couldn't be happier with my new sunglasses! ✨

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