reading glasses for men 2 women reading glasses with number presbyopia eyeglasses Magnifying glass for close
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Free Shipping Now For Over US$49.99
Free Shipping Now For Over US$49.99
Free Shipping Now For Over US$49.99
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Customer Reivew:
GlassesUSA Refund Nightmare: My $246 Disappeared into Bot Hell! 💸😤
Let me tell you about my terrible online shopping experience so you don't fall into the same trap. GlassesUSA has still not sent my refund for an order I never received. They have $246.00 of my hard-earned money from a glasses order placed on February 24th. The tracking number still shows it stuck in Atlanta, Georgia. I can't get a response for a refund; all they keep telling me is it is in transit from a BOT. I want my money back! I felt compelled to leave this review and engage with customer service because this company is atrocious, and I just wanted my money back after all the frustration.
Customer: My order #105081183, placed on February 24th, never arrived, and I'm still waiting for my $246 refund. The tracking has been stuck in Atlanta for weeks, and I only get bot responses. Where is my money?
CS Rep: I understand your frustration with the unreceived order and the refund delay. I sincerely apologize for the inconvenience this has caused. Let me pull up your order details right away.
Customer: This is absolutely unacceptable. I've been given the runaround for far too long. I used Zinni before and never had this problem. I just want my money back.
CS Rep: I see that a refund was processed on April 1st. It typically takes 7-10 business days for the credit to appear in your account. I know this doesn't excuse the initial issues, and I am truly sorry for the lack of clear communication and the distress.
Customer: So I still have to wait? I had to file complaints with the Better Business Bureau and the Attorney General just to get to this point! This whole experience has been atrocious.
CS Rep: I completely understand your frustration with the steps you had to take. We are actively reviewing our processes to prevent similar situations. Is there anything else I can clarify for you about the refund status today?
The reason I left this review on the website is to hopefully prevent others from falling into the same trap.
From Online Glasses Nightmare to Mozaer.com Dream: Real Service & Perfect Fit! ✨💖
I recently rediscovered the pure joy of diving into my favorite books without the usual eye strain or fatigue. The clarity and comfort I've experienced have truly transformed my daily reading habits, making every word sharp and effortless. If you're yearning to reclaim crisp, comfortable vision for all your close-up tasks, you absolutely have to explore these Clarity-Enhancing Reading Glasses. They've become an indispensable tool for me, ensuring perfect focus whether I'm reading, crafting, or simply enjoying the details of life. Don't miss out on clearer vision – your eyes will thank you! My last online glasses purchase was a complete nightmare 😤. I ordered glasses on February 24th, paid $246, and they never arrived! The tracking was stuck in Atlanta, and all I got were useless bot responses from their "customer service." I felt completely ripped off and frustrated 😭. Getting my money back was an uphill battle, requiring complaints to the Better Business Bureau and Attorney General just to get a refund after weeks of waiting.
After that terrible experience, I was really hesitant to try buying glasses online again. But I desperately needed new ones, and I came across Mozaer.com. I decided to give them a shot, hoping for a completely different and better experience 🤔.
And what a difference! As one customer beautifully put it, "I am leaving a five star review in accordance with the ease of ordering and the virtual help I received online from Nicole, when I had a question. So far so good. I have ordered before and was very pleased with my glasses and I’m sure I will be again." This truly reflects my experience. The ordering process on Mozaer.com was incredibly easy. I even used their online chat for a question, and a real person was so helpful and responsive. It was such a refreshing change from the bots I dealt with before! ✨
I was specifically looking for new reading glasses, and Mozaer.com had a fantastic selection at great prices. The quality is top-notch for the price, and the whole experience has been seamless and pleasant. I'm so happy I found them! 😃
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